On-Site IT Support

Technology is the backbone of any modern business, and so when technical issues do arise they can be disruptive.

Dantel Technologies offer a comprehensive on-site IT support solution, allowing your business access to prompt and expert assistance directly at your location. Our friendly technicians are just a call or email away.

What's included with our On-Site IT Support?

On-Site IT Support is a service provided by our technicians who will physically visit your location to diagnose and resolve technical issues. This service can compliment our remote support by offering hands-on expertise and a face to face approach to your IT challenges. Our technician whilst on-site will diagnose, troubleshoot, repair, install or upgrade hardware. Additionally we can install software, networks and other IT infrastructure.

Hardware troubleshooting and repairs
IT auditing and documentation
On-site equipment installations and relocations
Cable management and organisation
Software installation and configuration
Network troubleshooting
Server setup and maintenance
Printer and peripheral device setup
User training and support
Wireless network setup and optimisation

Unlimited IT Support

From Ugx210,000

Per Month

Comprehensive support offering, including on-site and remote support, with proactive systems monitoring.

Pay As You Go

From Ugx200,000

Per Month

The flexibility of having a team on hand, able to assist with your IT issue when you need us.

Need Help?

Emergency Support

From Ugx249,000

Per Month

If you require emergency support, contact us now and we'll be able to perform an initial assessment.